Last updated: 22.10.25

1. Introduction

Welcome to Kinda Tropical Catering (“we”, “our”, “us”).
We respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and protect data when you visit our website www.kindatropicalcatering.com, make a purchase, or interact with us.

By using our website, you agree to the terms of this Privacy Policy.

2. Information we collect

We collect the following types of information:

a. Information you provide directly

  • When you contact us, subscribe, or make a purchase (name, email, address, phone, etc.)

  • When you fill out forms or sign up for updates

b. Information collected automatically

  • Analytics data (IP address, browser type, pages visited, time on site)

  • Cookies and similar technologies for performance and marketing

c. Information from third-party services

  • Payment processors (e.g., Stripe, PayPal, Afterpay)

  • Email or marketing tools (e.g., Squarespace Email Campaigns, Mailchimp, Klaviyo)

3. How we use your information

We use personal information to:

  • Provide and deliver products or services

  • Process payments and send order updates

  • Respond to your enquiries

  • Send optional marketing or product updates (only with consent)

  • Improve our website performance and customer experience

  • Comply with legal obligations

4. Cookies and analytics

We use cookies to improve functionality and measure how our site is used.
You can disable cookies in your browser settings, though this may affect site performance.

Analytics and tracking may include Squarespace Analytics, Google Analytics, Meta Pixel, or Microsoft Clarity.

5. Sharing your information

We only share personal information with:

  • Trusted service providers who help us operate our business (hosting, payments, shipping, marketing)

  • Legal authorities if required by law

We never sell or rent your information.

6. International data transfers

Because Squarespace and many third-party tools operate globally, your data may be processed or stored outside New Zealand. We ensure all partners provide adequate data protection standards (e.g., GDPR or equivalent frameworks).

7. Your rights

You have the right to:

  • Access and correct your personal information

  • Request deletion of your data (where legally allowed)

  • Withdraw marketing consent at any time

To make a request, email hey@kindatropicalcatering.com

8. Data security

We use SSL encryption and industry-standard measures to keep your data secure.
While no system is 100% secure, we take reasonable steps to protect personal information against loss, misuse, or unauthorised access.

9. Retention

We retain your information only as long as needed to provide our services and meet legal or tax obligations.

10. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact:
Kinda Tropical Catering
Email:
hey@kindatropicalcatering.com
Location: Whangarei, New Zealand

11. Updates to this policy

We may update this policy from time to time. Updates will be posted on this page with the revised date above.

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